Privacy Policy | Protection of personal data

Introduction

This privacy policy was updated on 01/01/2021 and complies with the GDPR (General Data Protection Regulation).

This policy aims to explain to you what information we collect and how we use, disclose, transfer and retain it.

Data Controller and Owner

Company Name: SARL Hôtel Fenua Mata'i'oa

registered RC No.: 1255B

No. TAHITI A20385

Head office: PK 25 c/Mer Village Tiahura Moorea-Haapiti

Website: www.fenua-mataioa.com Email: contact@fenua-mataioa.com

Phone: 40.55.00.25

When you access and use the website www.fenua-mataioa.com, SARL Hôtel Fenua Mata'i'oa may collect certain personal data about you, i.e. information that relates to you as a natural person and that allows SARL Hôtel Fenua Mata'i'oa to identify you, either directly (such as, for example, your first or last name), or indirectly (such as, for example, the IP address of your browsing terminal).

This personal data may be collected when you browse the site, use the contact form, subscribe to the newsletter, create a customer account or place an order.

Your personal data is then subject to automated processing implemented by La SARL Hôtel Fenua Mata'i'oa.

SARL Hôtel Fenua Mata'i'oa undertakes to process your personal data in a fair and lawful manner, in compliance with the provisions of Law No. 78-17 of 6 January 1978, as amended, relating to information technology, files and freedoms and Regulation (EU) No. 2016/679 of 27 April 2016 relating to the protection of individuals with regard to the processing of personal data and the free movement of such data, known as the "General Data Protection Regulation"
(or “GDPR”).

The purpose of this personal data policy is to inform you of the conditions under which SARL Hôtel Fenua Mata'i'oa processes your personal data, while ensuring their protection.

Who collects your personal data on www.fenua-mataioa.com The controller of your personal data collected on
contact@fenua-mataioa.com

1. is the company La SARL Hôtel Fenua Mata'i'oa | PK 25 c/Mer Village Tiahura Moorea-Haapiti | Email: contactenua-mataioa.com

2. What personal data is collected?

SARL Hôtel Fenua Mata'i'oa may be required to process your:

– NAME: BOSSUOT-SURLEAU or BOSSUOT

– FIRST NAME Eileen / Clotilde

– COMPANY SARL Hotel Fenua Mata’i’oa

– POSTAL ADDRESS: BP 1192 – 98729 Papetoai – EMAIL: contact@fenua-mataioa.com

– TELEPHONE: 40.55.00.25

– DATE OF BIRTH: 07/10/1956 (Eileen) 12/06/1977 (Clotilde)

– connection data (dates and times of connections, IP address) and navigation data

Some of this data must be provided to allow the site to run.

3. When is your personal data collected?

SARL Hôtel Fenua Mata'i'oa collects personal data when:

– You fill out a contact form;

– You subscribe to the newsletter;

Other technical information concerning the consultation of the site or its functionalities, in particular the IP address of your browsing terminal, is collected automatically as a result of your actions on the site via cookies. You will find information on cookies below.

4. Purposes of collecting personal data

SARL Hôtel Fenua Mata'i'oa processes your personal data for the following purposes:

– Manage customer relations: Customer relations, complaints;

– Improve the quality of our services

– Statistics and analysis

– Newsletters and commercial offers (based on your consent)

5. To whom is your personal data transmitted?

The recipient of your personal data is the company SARL Hôtel Fenua Mata'i'oa.

SARL Hôtel Fenua Mata'i'oa is also required to transmit your personal data to subcontractors who process them on its behalf and according to its instructions.

These subcontracting recipients include in particular:

– External technical service providers of Company Name who are involved in the development, distribution, operation and maintenance of the site, in particular the developer and the host;

– External service providers of Company Name involved in improving your experience when browsing the site or sending the newsletter.

6. Is your personal data transferred outside the European Union?

SARL Hôtel Fenua Mata'i'oa does not carry out and does not intend to carry out any transfer of your personal data to a third country outside the European Union and the European Economic Area which does not ensure an adequate level of protection of personal data.

7. How long is your personal data kept?

SARL Hôtel Fenua Mata'i'oa keeps your personal data for a period that does not exceed the period necessary for the purposes for which they were collected, in compliance with the regulations in force.

– Contact request: 3 years (from their collection)

8. What are your rights over your personal data?

SARL Hôtel Fenua Mata'i'oa informs you that with regard to the personal data it processes concerning you, you have the following rights at any time:

– a right of access;

– a right of rectification;

– a right to erasure;

– a right to restriction of processing;

– a right to portability;

– a right to object to processing, in particular for commercial prospecting purposes;

– a right to withdraw at any time any consent you may have given;

– a right to define general or specific guidelines relating to the retention, deletion or communication of your personal data after your death.

You will find information here concerning the exercise of these rights: https://www.cnil.fr/fr/comprendre-vos-droits

These rights can be exercised at any time by writing to SARL Hôtel Fenua Mata'i'oa:

– either by post: BP 1192 Papetoai – 98729 Moorea – French Polynesia – or by email: contact@fenua-mataioa.com – or online on the website www.cnil.fr.

COOKIES

In order to improve the quality of the site and to facilitate your navigation, information relating to the navigation of your connection terminal (computer, tablet or smartphone) may be recorded in files called "cookies" placed on your terminal, subject to the choices you have expressed regarding them and which you can modify at any time.

1. What is a cookie?

A cookie is a small text file saved on the hard drive of your browser terminal (your computer, tablet or smartphone) via your browser software when you consult an online service.

The purpose of cookies is to provide you with quality usage and service during your visit and, in this way, to offer you the best possible experience on the site.

Cookies do not store any sensitive personal data about you, but simply recognize the device you are using to allow SARL Hôtel Fenua Mata'i'oa to understand how you navigate the Site.

2. What cookies are used by SARL Hôtel Fenua Mata'i'oa?

To make your navigation on the site always more pleasant and easy, but also to know you better, SARL Hôtel Fenua Mata'i'oa uses several types of cookies.

2. Functional cookies These cookies aim to make your browsing on www.fenua-mataioa.com smoother and to allow optimal use of its various functionalities.

They are essential for the website and the features that SARL Hôtel Fenua Mata'i'oa offers on it to function properly. They also make its operation more user-friendly and provide you with a more personalized online experience.

These cookies are used to recognize and remember your preferences and in particular allow SARL Hôtel Fenua Mata'i'oa to:

– Identify you when you connect to www.fenua-mataioa.com, so that you do not have to manually enter your login details each time you visit;

– Adapt the presentation of the site to the display preferences of your browsing terminal (language used, display resolution, operating system used, etc.), according to the hardware and viewing or reading software that your terminal has;

– Make your searches easier by keeping your automatic searches;

– Improve your user experience by pre-filling certain form fields.

The functional cookies used by SARL Hôtel Fenua Mata'i'oa are those offered.

2. Performance cookies

SARL Hôtel Fenua Mata'i'oa uses performance cookies to analyze the use made of the site in order to improve its operation.

These cookies allow us to count the number of visitors, analyze the most visited pages, record how you use the site in order to improve the performance of the site and its content and improve your browsing experience.

The performance cookies used by SARL Hôtel Fenua Mata'i'oa are those offered by Google Analytics.

3. How long are cookies stored?

The retention period for cookies placed on the site varies depending on their type, but does not exceed a maximum period of 13 months from their creation date.

4. Who uses the information collected by cookies?

The information collected by the cookies placed on the site are used exclusively by SARL Hôtel Fenua Mata'i'oa.

5. How to accept or refuse the deposit of cookies?

You can express or modify your wishes regarding cookies at any time, and in particular withdraw your consent.

To do this, you must configure your browser software so that cookies are saved on your device or, on the contrary, that they are rejected, either systematically or according to their issuer.

You can also configure your browser software so that you are prompted to accept or reject cookies from time to time, before a cookie is likely to be stored on your device.

For cookie management, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes regarding cookies. Internet Explorer™ browser: Online help Safari™ browser: Online help Chrome™ browser: Online help Firefox™ browser: Online help Opera™ browser: Online help

If you delete cookies, however, you may not be able to benefit from certain features of the Site.